Legal
Privacy policy
This policy explains how TXGate (“we”, “us”) processes personal data when you use txgate.com. It should be read together with the terms of service. Controller identity will be the TXGate operating company named on the Contact page once those details are confirmed.
1. Data we collect
- Enquiry data: name, company, email, phone number, organisation type, request type, and message content that you submit through the contact form or by email.
- Technical data: IP address, browser and device information, pages visited, and approximate access times, collected by the web server and, if enabled, analytics tools.
- Cookie data: described in the cookies section below.
We do not require you to create an account to browse the Website. Please do not send cardholder data, full PANs, or other sensitive payment credentials through the contact form.
2. Why we use data
- to respond to demo and quote requests and related professional correspondence;
- to operate, secure, and improve the Website;
- to meet legal, accounting, and compliance obligations;
- to measure Website performance, only if you accept optional analytics cookies.
The legal bases we rely on, where GDPR or equivalent law applies, are legitimate interests in operating a business website, steps prior to a contract when you request a demo or quote, consent for optional analytics cookies, and legal obligation where required.
3. Sharing
We do not sell personal data. We may share data with hosting, email, form-processing, and analytics providers that act on our instructions, and with professional advisers or authorities where required by law.
4. Retention and security
Enquiry records are kept for as long as needed to handle the request and for a subsequent period required for legal or business records. Technical logs are kept for a shorter operational period. We use reasonable technical and organisational measures appropriate to a public marketing website.
5. International transfers
If we use processors outside your country, we will apply an appropriate transfer mechanism required by applicable law once the production vendors are confirmed.
6. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal data. To exercise rights, use the Contact page or email info@txgate.com.
7. Cookies
This site does not set tracking cookies in its current static form. If analytics is added, the rules in this privacy policy will apply.
If analytics is added later, the Website may use:
- Necessary cookies / local storage: to remember cookie choice and keep basic site functions working.
- Analytics cookies: only if you accept them and an analytics ID has been configured.
8. Updates
We may update this policy by publishing a new version on this page.
9. Contact
Controller: TXGate, [Registered office address]. Email: info@txgate.com.